Questions
Frequently Asked Questions About Roof Repair and Installation
The questions below come up most often from Hillingdon homeowners, landlords and businesses.
Do you do both roof repairs and full roof installations?
Yes. Roof repair and installation is the core of what GMG Roof Experts does. That runs from replacing a single slipped tile or slate, through valley and leadwork, ridge and verge re-bedding and flat roof repairs, up to a full strip and re-roof and building a new roof structure on an extension or new build.
How do I know if my roof can be repaired or needs replacing?
It comes down to how much of the covering and the underlay is still sound. A roof with a handful of slipped tiles and intact felt is a repair. A roof where the slate is delaminating across every slope, the nails have corroded, or it has been patched repeatedly, is usually better re-roofed. We give you that assessment after inspecting the roof and the loft, with a written quote for each realistic option.
What are the common signs my roof needs attention?
Damp patches or staining on upstairs ceilings, daylight or drips visible in the loft, slipped or missing tiles seen from the ground, granules from the tiles collecting in the gutters, and ridge tiles that look loose or have gaps in the mortar. On flat roofs, look for pooling water that does not drain, splits, blisters and lifted edges.
Do you repair flat roofs as well as pitched roofs?
Yes. We repair and replace flat roofs over extensions, garages, dormers and bay windows, in torch-on felt, EPDM rubber or GRP fibreglass, including new upstands, trims and outlets and the junction where a flat roof meets a pitched roof or a wall.
Do you work on tile, slate, felt and metal roofs?
Yes. We work on clay and concrete tiles, natural and fibre-cement slate, felt and single-ply flat roofs, and lead and metal detailing. We match repairs to the existing material by age, colour and profile, and we will tell you where an exact match is no longer available.
Does a re-roof need scaffolding and how long does it take?
A full re-roof needs a scaffold around the property for safe access and to load out materials. A typical semi-detached re-roof is a matter of days once the scaffold is up, longer for a larger or more complex roof or if timber repairs are found during the strip. The timescale is set out in your written quote.
Can you carry out emergency roof repairs after a storm?
Yes, 24 hours a day. Storm-lifted tiles, dislodged ridge tiles, torn flat roofs and water coming into the property are the most common call-outs. The first visit makes the roof safe and weathertight, with the permanent repair or re-roof scheduled once it is secure.
Do you replace the felt, battens and insulation during a re-roof?
Yes. A full re-roof includes stripping the old covering and underlay, inspecting and repairing the timbers, and re-laying on new breathable underlay and treated battens. Where you are upgrading loft insulation or ventilation at the same time, we will factor that into the scope and quote.
How does your quoting work for roof repairs and installations?
We inspect the roof and the loft in person, then send a written quote covering materials, access, labour and timescale. Where both a repair and a re-roof are realistic, we quote both so the choice is yours. All pricing is on request after that visit, because access and scope are the biggest variables. We do not give figures without seeing the job.
Which areas do you cover for this work?
We are based in Hayes and cover the whole London Borough of Hillingdon for roof repair and installation, including Uxbridge, Hayes, Ruislip, Eastcote, Ickenham, Hillingdon village, Northwood, Yiewsley, West Drayton and Harefield, plus the bordering Buckinghamshire areas of Iver, Gerrards Cross and Stoke Poges. Call 07949 999411 to check your postcode.